How to order

Ordering from www.greendale.com couldn't be easier:

Pick your perfect ingredients
We will group all products into easy-to-browse categories, and you will also be able to enter a word, phrase or product name in the search box.

Fill your basket
You can add items to your basket simply and quickly, by clicking on the clearly signposted ‘Buy Now’ button, either on the category pages or on the product page. You’ll also be able to see how many items are in your basket and the total cost excluding delivery.

Checkout
When you have finished shopping, you can click on the ‘basket’ icon at the top right of the website. This will take you to an ‘order summary’, where you’ll have the opportunity to amend your order (for example, by increasing or decreasing quantities or removing items). You can also enter any promotional offer codes at this stage. When you’re happy to proceed to the checkout, click on the ‘Continue to checkout’ button.

Register or login
You will now be prompted either to register (if you are a new customer at Greendale.com) or, if you are a returning customer, to log in. New customers will need to enter personal details including name, email address and password; these will be the login details for any future orders placed. You will also be asked to enter your delivery address. This can be an alternative address to your billing address.

Delivery method
Choose your delivery preference – National Delivery, Local Delivery (for customers living within the EX1 - EX15 catchment area) or Click-and-Collect. You will also be able to select the day that you would like the order delivered or available for collection. If you will not be at home to accept the order personally, you can leave instructions for our delivery driver to leave it in your chosen safe place or leave with a neighbour.

Payment details
You will now need to enter your payment details to complete your order, specifying your billing address if it is different from your delivery address. You can also request that your credit card details be stored for future purchases.

Review and confirm your order
This is the final opportunity to review and amend your order before payment is taken. Click on the button ‘Complete my order’ to place your order.

Order confirmation
When the order has been placed, you will receive an ‘Order confirmation’ email, summarising the purchase and stating the shipping method and date. If you have chosen to use Click-and-Collect, you’ll receive an additional email as soon as the items are available for collection at the Farm shop.